3 E-commerce Website Fundamentals

The benefits of e-commerce are well-known – lower initial and fixed costs, exposure to a larger audience and plenty of affordable opportunities for marketing and promotion. At the same time, the competition for customers on the web is very high and continues to grow in practically all industries. The fast pace of technological development also poses a challenge for online retailers as they cannot afford to stay behind. How do you get competitive and achieve success in an environment like this? Let me take you through the main prerequisites for a successful e-commerce website.

Responsive Design
We live in a digital world in which consumers use multiple devices to browse the web and shop online. The list includes desktop computers, laptops, tablets and smartphones. Data from the third quarter of 2015 shows that 49% of e-commerce transactions in the UK were made with the use of multiple connected devices. With responsive design, your website will have equally influential presence and dependable functionalities on all gadgets.
The layout and navigation are modified to match the screen size, features and capabilities of each specific device while the content remains the same. The website will work equally well with mouse clicks and swipe gestures, for example. Responsive design will not only help you facilitate the making of purchases at your online store. It is also effective for lead generation as Google now gives higher ranking to websites optimised for mobile.

Well-Developed Purchase Funnel
The purchase funnel is the journey which the customer makes from the moment they land on your website to completing the payment. There are two questions that have to be answered here: how to make this journey smooth and pleasant and how to increase the chances of completing the transaction? You can achieve both with the right website design elements and functionalities related to marketing and performance.
Attractive product presentation is key. Card design and large digital images will increase the appeal of your products. Sleek menus offering more options when you click or tap on them will make the products stand out even more. Clutter-free pages with large CTA buttons will simplify the purchase process and help for higher sales. A convenient and well-organised shopping cart will make purchases even easier. It is now mandatory for all brands and retailers to offer secure shopping experience online and a comprehensive set of payment options.

Reliable Management System
The checklist of tools which you will require to run your online store is quite long. It includes inventory management, procurement and shipping, customer relationship management, marketing and analytics. It is neither productive nor cost-efficient to get a software program which lacks any of these functions.
The best solution is to have a web-based software integrated with your e-commerce website. This gives you a higher level of automation and increases productivity immensely. When the software is custom made, it will fit your needs precisely and develop and expand along with your online business.

Finally, for growing your e-commerce business, you will also need a complete digital marketing strategy. The goal is to increase the number of visitors to your website and the level of conversion and to keep them high in the long term. As an e-commerce development consultant, I can help you at every stage of the building of your online business.

For consultation and e-commerce website development, get in touch with me.

5 Website Design Tricks for Increasing Conversion

The purpose of a business website is not simply to present the company, but to convert interested visitors into customers. Let’s say you invest £100 in digital marketing and gain 100 visitors to your site. However, only 50 of them become your customers. What has made the other 50 go away? Maybe they haven’t been convinced about the quality of your product or service or they have found it challenging to take a specific action. As a web development consultant with a decade of experience, let me give you useful advice for achieving a higher conversion rate through design.

1. Arranging Elements to Follow the Eye Movement
You naturally look from left to right not only when you read. That is why it makes sense to put the most important elements on the left-hand side of a webpage. When you use a ribbon to present a product how do you arrange the different boxes on it? Given the natural eye movement, the top left and right sections should offer a picture of the item and a short description. Ideally, the bottom left section will have the “hook” which stimulates the customer to take action such as a discounted price, special offer, testimonial or positive review. The last section which the visitor will look at (the bottom right one) should have the call to action.

2. Gaining Credibility
If you have a new business, adding seals of approval from national, local and possibly international professional associations and quality assurance and consumer organisations will help you to convert more visitors into customers. When these have attractive shape, bright colour and simple font, they will be even more influential. For new products that you try to push in, you can use seals to place emphasis on the guarantee, a testimonial or the promotional offer that comes along with the item.

3. Letting Headlines Shine
The first text that people see on a web page has to have large enough font and to be clutter-free. It is a mistake to add embellishments or to have lots of components surrounding it. If you use push ads, make sure that they don’t show up to block the page’s content before the user has had the time to read the title.

4. Leading Consumers by the Hand
It should be easy for visitors to follow the path to taking action. Simple card design is fundamental, but it is also helpful to add visual cues such as arrows. You should never leave the prospect guessing what to do next. The ideal CTA button is not only big and brightly coloured. Giving it a lining will make it stand out. Adding a visual element such as a shopping cart icon will literally show the customer what to do.

5. Fast Page Loading Speed
Yes, if your website is slow, you will lose prospect customers. A study by Amazon has revealed that every extra 100 milliseconds of load time lead to 1% drop in sales. A recent survey among online shoppers has shown that two thirds of the participants changed their mind about purchasing a product due to slow work of the e-commerce website. Don’t let your conversion rate fall victim to technical matters. My team and I are readily available to give you a website with improved design and performance. Make full use of all five tricks for higher conversion.

If you want a modern and functional mobile-friendly website, send me an email or message me. If you get in touch with my office just ask for Philip Philipov.